![]() Provide details of how Ticket dispatch process either by electronic PDF tickets or post for Souvenir hard copies (options to be understood and considered) will be undertaken.30 days before the event) they will go on sale to the public Explain how you would ensure PAL list have a limited time to procure tickets after which (e.g.Detail how you would register applications, run ballot and communicate results with both successful and unsuccessful applicants (QBP only), along with offering seats to other events to unsuccessful applicants.Case Study to be provided detailing similar work undertaken.Provide statement on how Value for Money can be achieved.Flexibility/Interoperability during the planning stages of the event and be able to adjust to any emerging demands, with the supplier being close at hand.Approach and methodology in planning and managing the delivery of the various work packages.Approach and methodology to ensure appropriately skilled resources are provided in a timely manner.Experience of providing a broad range of similar resources (based on the various role types required).Evidence to limit ticket purchases from same IP address to one transaction for the QBP only.Evidence to make changes to the website after it is live such as swapping out pictures and/or changing text with short notice.Evidence that there is a facility for Civilian staff from HQ HDiv to access the site (Admin site) to enable and action queries from the Public and PAL.Evidence that the retained data is secured and kept in a safe environment as well as be made available to the poc for the Household Div on request.The provider should have extensive, tried and tested experience in operating such services for large high profile events similar to the requirement.In the event of surplus tickets becoming available, previously unsuccessful applicants should be offered them Evidence to make changes to accommodate additional PAL and/or public tickets at short notice.Provide evidence that the booking facility within which the successful applicants and PAL persons can choose and pay for their seats online.Provide evidence that the website shall have the facility to be linked to the official Army webpage.Evidence in the Provision/management of website for overall ticketing process whereby Public applications can be registered, information and guidance can be provided. ![]() Show experience of delivering against the Digital Service Standard.
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